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Suru Partners is more than just a name —

It embodies our commitment to genuinely valuable partnership

“Suru” translates to “to do” embodying our commitment to tangible, successful outcomes that are, sadly, all too rare in technology projects.

As partners we walk alongside you to uncover the important problems, design the right solutions & deliver transformational outcomes.

It’s been great having Suru working on our behalf. Partnering with them released the pressure on our teams and has been a great help to us in the organisation. Communication with Suru is quick and easy; it feels like a partnership. I’m impressed.

Walt Middleton, Director of Alignment

We do things differently

Many agencies over promise and under deliver, in reality only providing technical aspects while leaving you responsible to handle stakeholder engagement, determining the right solution, and navigating from A to B.

We recognise that the strongest partnerships with the best outcomes are when your agency partner takes responsibility and walks through the entire process with you.

We believe in actively listening to our customers, understanding their unique challenges, and working together to find innovative technology solutions.

Our Process

Principles that underpin our successful partnerships

So much of the industry underserves their customers, especially those in the charity sector, delivering the bare minimum. Our amazing clients deserve better, even if you don’t have the biggest budgets. Three key principles guide how we work in partnership to deliver the greatest impact.

  • We think about everything required for success so you don’t have to

    Lots of agencies talk about partnership but when it comes to it they’re really only delivering small parts of an overall solution, leaving you as the client to fill in all the missing gaps that are required for the outcome you are seeking. At Suru we understand that tech by itself doesn’t do anything for you. It's only when it's effectively deployed in context that you get value. We see it as our responsibility to do everything required for you to get value from your tech investment.

  • Solution design, not software sales

    Many agencies and vendors approach software projects with a mindset of “how little can we do” and try to squeeze you into a pre-defined solution, convincing you that you need to change your plans to fit whatever they are selling. But the most successful projects come when your partner brings unique solutions to the table that are designed for your unique context and outcomes, so we listen to your needs and select, configure and design technology that will lead to outcomes that are aligned with your mission and vision.

  • We don’t simply hand off; we stay with you until the value is realised

    The technology itself is only part of our journey with you and we don’t simply hand over a solution and expect you to bring it to life. We stay with you to ensure that your technology is fully embedded, your team is up and running and we journey onwards with you to iterate and grow your systems as you evolve.

It’s been great having Suru working on our behalf. Partnering with them released the pressure on our teams and has been a great help to us in the organisation. Communication with Suru is quick and easy; it feels like a partnership. I’m impressed.

Adam Lowe, Head of Mobilisation, WEC

Our Services

Multiple disciplines, powerfully combined

The best outcomes come from the careful combination of multiple activities and technologies. As a multi-disciplinary team, we bring together the breadth of skillsets required to turn your vision into reality. You’ll never be left holding the reins, having to manage different people or keep track of how things should fit together.

App & digital service development
App & digital service development

Whether it's an interactive app to deliver services to end users, a global enterprise management platform or something in between, our multidisciplinary teams design, develop and deploy tailored applications for even the most complex scenarios. We help forward-looking nonprofits digitise their services, modernise legacy platforms and bring new products to life.

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Customer Relationship Management
Customer Relationship Management

Whether you’re assessing the market for a new CRM, looking to migrate to a new one, or expanding and integrating the one you have, our specialist CRM team can guide you through every step of the process.

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System Integration & cloud solutions
System Integration & cloud solutions

We’re experts at designing connected suites of integrated systems, delivering off the shelf, bespoke and hybrid solutions tailored to be appropriate for small, medium and large organisations in AWS, Azure and more.

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Digital experience design & web development
Digital experience design & web development

Whether it's an interactive app to deliver services to end users, a global enterprise management platform or something in between, our multidisciplinary teams design, develop and deploy tailored applications for even the most complex scenarios.

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Consulting
Consulting

Benefit from Suru’s decades of experience guiding organisations through complex projects and the ever-changing technology landscape. With a focus on tangible actions, not nebulous advice, our consultants accelerate the scoping and design of your projects, clarify your needs and help plot the path ahead.

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User research & product discovery
User research & product discovery

Through meticulous research and analysis, we delve deep into the needs of your users and stakeholders, laying the groundwork for exceptional products and services, enabling you to gain profound insights, paving the way for informed decision-making and transformative outcomes.

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Roadmapping
Roadmapping

We begin most projects with a roadmap which guides nonprofits through their technology landscape, evaluating systems and identifying needs. Providing a strategic, costed plan with a timeline and aligning with scalable tech solutions, roadmaps ensure we help organisations implement new systems that enhance their core objectives rather than digital straightjackets.

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Contact Us
Whether you've got a particular project you want to discuss or simply want to learn more about our approach and how to get started, we're here to help. Get in touch with us today to discuss your goals, explore solutions together, and determine whether we're the right fit for you. 024 7531 5926
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Our Work
Client case studies

We take pride in the impact we’ve enabled our clients to deliver through our innovative solutions and collaborative efforts, many of which have blossomed into long-term partnerships.

Suru Partners
Contact us
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  • 024 7531 5926
  • Unit 19, Ensign Business Centre,
    Westwood Business Park,
    Coventry, CV4 8JA

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