We help organisations take their digital strategy from early ideas to working software. We take time to deeply understand your organisation so we can design, build, select and configure applications that are well managed, grounded in your vision and truly effective.
Technology projects are risky. Many fail to deliver long-term value — sometimes they fail to launch at all. Key to reducing this risk is starting projects with a well-defined approach and a solid grounding in your organisation’s goals and strategy.
We help organisations at the early stages of digital initiatives to develop requirements based on research, not assumptions, design solutions that actually work and create programmes of work that keep projects on track.
We design and create bespoke applications and websites for complex organisations; projects which internal IT teams often lack the experience, capacity and skill set to deliver.
We pride ourselves on supporting our clients from initial discovery and business case development through to launch, evolution, decommissioning and everything in between.
As with all our work, we start the process with a period of strategy, assessment and planning to ensure that the solutions we build don’t just look good but are truly effective and valuable. We’ll help you build the business case, identify proper requirements and decompose the work into manageable chunks.
Often, software you need already exists and can be purchased. The key is choosing correctly and knowing how to leverage it once you have it. Making your choice without a rigorous process is risky — poor software selection costs money, frustrates teams and slows you down. It’s all too easy to be taken in by software vendors’ hyperbole.
By equipping them with a practical methodology, we help organisations through the whole process from establishing a business case and identifying genuine requirements, through research and negotiating with suppliers and all the way to deployment, training and implementation.
United Bible Societies coordinates the funding and implementation of numerous mission and development projects run by more than 150 Bible Societies around the world.
We designed, developed and now manage a suite of web applications to facilitate this complex process and to drive best practice in project delivery.
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The LMMS platform is a specialised logistics application which supports the targeted, trackable distribution of disaster relief from warehouse to recipient in environments with challenging infrastructure challenges.
We developed a strategy, architecture and technology suite to add business intelligence and data visualisation dashboards to their platform to spot trends and govern the allocation of their resources.
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We’re always happy to chat about your ideas and challenges. Feel free to talk to us over email, or you can get in touch to arrange a call to find out how we could help you.
Our top tips for owners, managers and employees to stay productive and healthy when working from home from our 25 years' experience running successful remote teams.
Common mistakes lead organisations to being restricted by their software, unable to innovate and seeing little return on their IT investment. Lacking a well-defined process and a focus on customer experience we often fall back on short cuts, not recognising the long-term costs we’re taking on.
All-in-one technology platforms sound appealing but can seriously harm your customer experience and stifle innovation. Instead, develop your technology stack around the customer for a more responsive digital organisation and a superior, differentiated customer experience.
Too often the context and motivation of users is ignored when we design technology and ‘best practices’ from the world of design don’t always help. User stories, the poster child of agile software development, often do little for us — job stories are much better.
Every part of work is becoming digital, from marketing and communications to service delivery and HR, but organisations don’t always choose the right technology the first time round. Learn the human-centred process to guide your technology selection process and deliver a successful project.
When choosing technology for your organisation one must build a deep understanding of its people, objectives, pain points and processes. Interviewing a handful of stakeholders isn’t good enough. We use these seven techniques to build that understanding and ground technology projects in reality.
Content created without a strategy tends to yield disparate content with no clear theme or purpose. This sort of content confuses your audience/customers/stakeholders and undermines your credibility. It's often also bland, generic content which simply isn't good enough these days — generic content doesn't rank well in search engines; it doesn't get shared; it simply doesn't engage people so never delivers against business objectives. The answer: content strategy.
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