Padmaloka, a spiritual retreat centre, was grappling with the complexities of managing its operations across multiple, disparate systems. Their outdated data management system, Drupal 7, was nearing its end-of-life, and its clunky interface hindered efficiency. Additionally, the reliance on MS Access databases, spreadsheets, and physical forms created a fragmented and time-consuming workflow.
The organisation found itself overwhelmed by manual tasks, struggling to maintain accurate records, and lacking a clear overview of its operations. This administrative burden significantly impacted the team's ability to focus on their core mission of supporting spiritual growth.