Al Massira was operating with an outdated and unreliable version of CiviCRM, hosted on an outdated version of WordPress. This incompatibility made updates unfeasible as they could disrupt the operation of the CRM or WordPress, thereby risking the integrity and accessibility of critical data regarding stakeholders, training events, and member resources.
Al Massira
Streamlining Operations and Enhancing Reliability for Al Massira
Client
Service areas
Apps & Digital Service
Cloud Integrations
Cloud Integrations
What was the problem?
Why Suru?
Al Massira chose Suru Partners because of our comprehensive understanding of their organisation's structure, work, priorities, and technology ecosystem. Our ability to identify risks and opportunities, alongside our meticulous planning and assignment of responsibilities, positioned us as the ideal partner to enhance their technological capabilities.
What was the solution?
Suru proposed and initiated the consolidation of Al Massira's disparate data stores into Beacon CRM. This included integrating Mailchimp and redesigning data processes to support events, registration, and trainer management. Our responsibilities extended from CRM configuration and data import to training Al Massira’s staff and producing necessary documentation.
What was the outcome?
The integration of Beacon and Mailchimp provided a robust platform supporting diverse functions such as event registration, email communications, and training management. This transformation not only streamlined operations but also ensured greater reliability and hygienic data. Moreover, the detailed training and tailored documentation prepared Al Massira’s team to effectively utilise the new system, setting a strong foundation for ongoing success.
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Our Work
Client case studies
We take pride in the impact we’ve enabled our clients to deliver through our innovative solutions and collaborative efforts, many of which have blossomed into long-term partnerships.
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Case Study • Fair For YouDigital transformation for social lending and e‑commerce platform
We helped Fair for You move from dated technology that served them well in their formative years, through to a new modern platform which will enable them to serve many more families who are financially excluded.
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Our suppliers are delighted with the increased sales volume as a result of the new customer journey.
— James Wilkinson, Head of Lending -
Case Study • AIMTransforming the digital fabric of a federated nonprofit with a new global collaboration platform
AIM came to Suru having struggled with their technology for many years. We helped AIM by researching, designing and building a suite of tools that supported a complex and unique relationship between a group of globally federated charities.
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Every problem we've had has come from poor communications so I really value and appreciate what you guys are putting together.
— Karen, International Personnel Director -
Case Study • United Bible SocietyGlobal grant management, project design & monitoring platform
We helped United Bible Societies to develop a unique platform to solve their complex operational needs by delivering a powerful yet easy to use system for their broad user base spread across the globe.
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The new system is so helpful. You would not believe how much time and money is being saved by our offices with this technology.
— Maxime Bakiono, Team Leader
